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“I have attended many of Jan's training sessions over the last few years. Her courses have been stimulating and I got an awful lot out of the training sessions, which have been a bit like stepping stones - they certainly stopped me drowning in the deep sea of management.


I've come a long way, both personally and professionally, since I started at Thompsons and a contributory factor has certainly got to be the calibre of training given by Jan.”
Chris Johnson
Thompsons Solicitors, Stoke on Trent
 
 
 
“Traditionally I am very sceptical of programmes of this nature. I have been on several programmes of this nature before and found the longevity of the benefits limited. However, without doubt, I found the Insights programme by far the best I have participated in, in terms of accuracy and relevance. I think one of its biggest strengths is its simplicity, which ultimately makes it easy to remember. The Personal Profile is an amazing document with many benefits. I have referred to it almost weekly since having it. It is a great tool to help deal with tricky situations as it helps you look at your approach and style in a very different way. I look forward to the wider Operations Team participating in the Insights programme as I believe the benefits are vast.”
Jonathan Storey, Operations Director, The Walt Disney Company Ltd
 
 
 
We have been dealing with Clarity Coaching and Sue Isaacson for a number of months now and have found her knowledge and support invaluable. She has initiated internal workshops which have proved to be a great success… I cannot praise her enough!”
Craig S Tyrrell – Managing Director/Partner, C S Consultancy
 
 
 
“I would thoroughly recommend completing a training course with Jan, who I have known for many years.

As an Office Manager I have arranged many training courses for managers and staff (and attended on quite a few myself). Some people have been quite nervous about attending courses. I have encouraged them to attend, because Jan is such a lovely person and makes people feel immediately at ease.

The courses I have attended have always been fun as well as providing me with the right amount of knowledge and skill to enable me to progress.”
Sue Hall, Office Manager, Thompsons Solicitors
 
 
I attended an Insights into Personal Effectiveness Workshop and it was illuminating to really focus in on how teams that include people with very different personalities and character traits can be encouraged to work more productively, simply by understanding better how different people respond and re-act to different styles of management and leadership. An invaluable tool for those who are serious about getting the most out of their team”
Andy Pratt, Partner, Whitmarsh Sterland
 
 
 
“I have attended numerous workshops and courses run by Jan Springthorpe.

These courses have included Leadership, Team Building, Time Management, Stress Management, Recruitment and Selection, Training, Disciplinary and Grievance, Monitoring of Absence and many more.

It has always been clear that Jan has researched the course subjects in great depth as they have always been extremely thorough, informative and effective. I have never left any of her training sessions in any doubt or confusion about the subject and Jan’s professional and interesting approach to delivering the content of these courses has been paramount to my ability to carry out my own role successfully.

I am also in no doubt that my comments would apply to all Thompsons staff in our Nottingham office who have attended events delivered by Jan and that her contribution to Thompsons training and internal policies and documents has been invaluableJanet Emeny - Thompsons Solicitors, Nottingham

 
 
 
You delivered a recruitment and interviewing skills workshop for our Directors and Managers. It provided a great introduction on how to structure the interviewing process – to make it well focused and easier to implement consistently and confidently. Thank You.
Julian Dixon, Team Consulting Ltd
 
 
“The coaching programme taught me some great techniques that will benefit me for many years to come. It also gave me confidence in myself. I ultimately learned that the secret to many of the challenges I face is technique.
If I use the right techniques when dealing with issues and people, I would find the answer within.

One of the biggest behavioural changes I have seen in myself since the Coaching sessions is my own coaching ability. I found myself mimicking my coach when I was dealing with my team. Prior to my personal Coaching sessions, I would have described my style as a ‘lead by example’ person. I would give my team the answers rather than empower them to make the call. More and more I see myself pushing back on giving the solution to my team and instead, pushing them to find the solution themselves. I think as time goes by this will allow me to stand back more and more from the detail, and tackle the more strategic issues as required by my role as a Director.
I would highly recommend the coaching experience to anyone”

Jonathan Storey, Operations Director, The Walt Disney Company

 
 
 
The top improvements since working with Clarity Coaching have been:
• Better appreciation and understanding of the positive and negative affects my personality has on others.
• A clear understanding of my personality traits, strengths and blind spots.
• The company has gained a more focused and driven team member in me.
• Feel better equipped to help lead a major project.
• I’m in tune with the businesses requirements of me as they are of mine.
Put simply without Sue’s guidance and insight I would never have realised that the glass ceiling above my head was actually. Me.
By understanding this and using techniques to overcome some of my blind spots I’ve not only become a more rounded person but have been promoted in the process. Both were beyond my expectations prior to meeting Sue.
Thank you.
James Fudge, Executive, Westfield
 
 
 
Ultimately I saw a substantial improvement in my business and found that I was hitting my 'stretch' targets on a regular basis.
N Saeed, Managing Director, Esade International
 
 
 

As Commercial Director of I2S Group Ltd, I have benefited personally from Sue’s coaching expertise, which has helped me to develop my strengths as a leader.
I have learned how to improve my leadership ability and manage my employees more effectively.
Sue helped make decisions about strategic direction. You leave each session with practical tips and a vision of where best to focus your time and with a clearer understanding of what lies ahead.
D Pinkney, Commercial Director, I2S Group Ltd